| Standard | Plus | Premium | |
|---|---|---|---|
| Account Management | |||
| Named Account Management | |||
| Quarterly Service Reviews | |||
| Technical Support | |||
| Help Desk Access | |||
| Endpoint Remote Monitoring | |||
| OS Patching Win10/11 & MacOS |
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| On Site Support | |||
| 3rd Party App Patching Full list of apps available upon request. |
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| Proactive Management | |||
| Security Support | |||
| Phishing Simulations | |||
| Cloud to Cloud Backup M365 & GSuite Workloads |
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| Disaster Recovery Only for workloads protected by Abstract backup products. |
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| Email Impersonation Protection | |||
| Email Archiving | |||
Managed Services
Our Managed Services offering enables us to offer an alternative to our own technologies, where clients have existing technologies in place or reasons why a vendor solution is required, this ensures we are present for the full Lifecyle of their journey, from onboarding, discovery, delivery and ongoing support.
We offer three types of packed support to offer you the best value for money, no more will you receive a monthly invoice with a endless line items, we charge one price for monthly services.
Additional Support Packages
In addition to our base level packages we offer further support for enhanced security (SOC), cloud licencing, cloud subscriptions, and managed PaaS solutions.
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