Artificial Intelligence
Leveraging data and AI to transform your organisation.
ABSTRACT’S AI OFFERING
Supporting you throughout your AI journey from strategy development through to implementation, so you can focus on realising the benefits of AI within your team.

APPLICATION AUGMENTATION
Integrating AI capability with your existing applications to enhance user experience and customer service while reducing manual workload.
ENTERPRISE AUTOMATION
Streamlining complex business processes through automation and workflow orchestration to reduce costs and prepare your business for scale.
AGENTIC AI
Developing AI-powered agents to complete low value tasks to enhance productivity and efficiency.
AI IN INSURANCE: DRIVING REAL IMPACT
Artificial Intelligence is revolutionising insurance operations by cutting costs, accelerating claims, and improving risk management.
Key Benefits:
Lower Costs: Reduce operational expenses by 50–65% through automation.
Faster Settlements: Claims processed in minutes, freeing capital and improving customer satisfaction.
Predictive Insights: Optimise reserves, pricing strategies, and fraud detection for stability and growth.
REAL WORLD IMPACT
57%
Processing time reduced from weeks to minutes with up to 57% claims automation.
30%
AI-driven claims routing improved accuracy by 30%, cut assessment time by 23 days, and saved £60M+ annually.
20%
Fraud detection accuracy improved by 20- 40%, reducing losses significantly.
EXPLORE OUR AI IN ACTION
Our Abstract Claims AI Application creates a knowledge base for policy and claims content, enabling natural language interaction through a large language model RAG pattern.
In addition to the RAG-augmented LLM, the application supports operators by:
Transcribing calls with claimants
Summarising conversations and generating keyword lists
Presenting email and attachment content to reduce operational overhead2 min read
Agile Development in Enterprise Environments
Ben Houghton | Group CTO: Oct 30, 2025
1 min read
The Hidden Risks of Legacy Data Migration
Ben Houghton | Group CTO: Oct 30, 2025
