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Building AI Foundations:

Infrastructure, Governance, Platform Engineering

Ben Houghton | Group CTO
People sat working in an office on computers

 

Building AI Foundations: Infrastructure, Governance, Platform Engineering 

AI outcomes don’t begin in the model; they begin in the foundations.  Enterprises that plan, understand the business outcomes they are trying to achieve, and prepare for scalable infrastructure, pragmatic governance, and disciplined platform engineering turn pilots into dependable production. The pattern is clear, if you design your foundations around data quality, elastic compute, integration guardrails, and continuous oversight, AI becomes a predictable asset, not an experiment.  

Organisations are feeling a sense of urgency when it comes to implementing AI, in order to reap the benefits that it brings; 54% of Infrastructure & Operations leaders are adopting AI to cut costs, but integration difficulties (48%) and budget constraints (50%) remain top challenges. The need for a foundational approach rather than piecemeal tooling is clear. 

 

Turning ambition into action 

The first step is often skipped which is to tie AI outcomes to what will drive real return on investment, architecture, and operating model choices. That means establishing data governance and metadata clarity, including contracts, lineage, and proper observability so models, prompts, and infrastructure can be deployed in a templated, repeatable manner. Compute pathways (GPU‑capable, cloud‑native elasticity, or hybrid) and end‑to‑end observability across models and infra must also be confirmed. When these pillars are in place, delivery accelerates and risk drops.  

Market signals support the investment; 88% of organisations use AI in at least one business function, but two‑thirds have not scaled AI enterprise‑wide, making the case for platformed foundations rather than isolated proofs. 

 

Making adaptability an everyday habit 

Operations teams feel AI’s impact first. To keep change smooth, run thin‑slice, end‑to‑end deliveries that deliver value quickly, think big, start small, and design workflows where AI augments rather than destabilises. Use API‑first or event‑driven layers to expose legacy data in controlled, isolated ways, and run new capabilities in shadow mode before they influence production. This approach reduces friction, protects throughput, and builds confidence on the shop floor. 

When foundations are solid with clean pipelines, governed models, and robust automation, AI becomes a capacity multiplier removing operational friction, improving accuracy, and orchestrating processes end‑to‑end. Teams spend time on higher‑value work while stability is preserved.  

 

Governance that accelerates adoption 

Governance isn’t a brake; it’s how you move fast safely. Shift from static, document‑heavy controls to a continuous, model‑aware framework embedded in your platform and operations. 

Three‑layer governance model: 

Foundational controls: Data governance, identity, and regulatory alignment. 

Model lifecycle governance: Versioning, provenance, drift monitoring, red‑teaming, and guardrails baked into MLOps. 

Operational governance: Real‑time oversight, incident playbooks, agent action boundaries, and clear accountability. 

The goal is simple: Keep systems compliant and predictable without slowing delivery. Continuous monitoring and transparency make scaling safer and faster. 

 

Platform engineering that integrates without disruption 

To integrate AI into legacy environments without destabilising them, adopt decoupled architecture and controlled rollout. At Abstract Group, we have found that the safest path is to use an API‑first or event‑driven layer that exposes existing data sources in a controlled and isolated manner, causing minimal disruption while enabling rapid value delivery.  

API/MCP‑first integration: Surface legacy capabilities through hardened interfaces, preserving stability while enabling AI services. 

Least‑privilege identity & runtime guardrails: Constrain AI behaviour to safe actions to prevent brittle systems from being stressed.  

Shadow mode, then gradual exposure: Verify performance, bias, and resilience before user‑facing rollout.  

Looking ahead, organisations that make platform and governance integration a priority will outperform. Gartner predicts that AI‑first enterprises will achieve 25% better business outcomes by 2028, reinforcing that foundations are not overhead, they’re the route to scale.  

 

Leadership that coordinates change 

Leaders don’t need to engineer the platform, but they must define success. Be explicit about business outcomes that drive ROI, measure progress against business KPIs, and keep communication open across Technology, Operations, and Finance. Without clear goals and a path to value, initiatives stall in POC purgatory.  

From a finance lens, treat foundations as a staged investment, funding data quality, integration, governance, and scalable compute first, prioritising use cases with fast payback, model OPEX reductions from automation before planning for continuous optimisation as workloads and pricing evolve. Early wins should fund deeper transformation, turning AI into a predictable, high‑return asset rather than an open‑ended cost centre. 

 

The signals are positive, if we move with discipline 

Adoption is rising, but scaling requires foundations, not fragments. Infrastructure leaders feel the budget and integration pressure so operations need safe pathways, governance needs authority and continuity, and platform engineering must deliver decoupled, observable, and secure paths into production.  

The opportunity is unmistakable, when infrastructure, governance, and platform engineering move together, AI becomes reliable and repeatable. The question isn’t whether to invest, it’s whether we’ll build the foundations with enough discipline and speed to unlock value at scale.